Privacy Policy – Joys Boutique

Dated: 11/11/2025

At Joys Boutique, we value the trust you place in us. Protecting your personal information is our top priority. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We collect information to offer you a smooth and personalized shopping experience. The types of information collected include:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Occasion or event details (only if provided for customization
Payment Information
  • Payment details (processed securely through third-party payment gateways; we do not store your card information)
  • Browsing Information
  • IP address
  • Device information
  • Browser type
  • Pages visited & time spent
  • Cookies for website performance and personalization
Communication Data
  • Messages through contact forms
  • Email communications
  • Appointment booking information

2. How We Use Your Information

We use your information to:

  • Process and complete your orders
  • Provide product recommendations
  • Customize outfits as per your requirements
  • Respond to inquiries and provide customer support
  • Improve website performance and user experience
  • Send promotional emails, updates, and newsletters (you can opt out anytime)
  • Enhance security and protect our website from fraudulent activities

3. Cookies and Tracking Technologies

We use cookies to improve website functionality and offer a personalized experience. Cookies help us:

  • Identify returning visitors
  • Save your preferences
  • Analyze website traffic and behavior

You may disable cookies through your browser settings, though some features may not work properly.

4. Sharing of Information

We do not sell or trade your personal data. We share information only with:

  • Trusted Third-Party Service Providers
    (payment gateways, courier partners, email service platforms)
  • Legal Authorities
    (only if required by law or to protect our rights)

All third-party partners follow strict confidentiality and safety guidelines.

5. Data Security

We use advanced security measures to protect your information from unauthorized access, alteration, or disclosure. These include:

  • SSL encryption
  • Secure payment gateways
  • Regular website monitoring
  • Restricted internal access to personal data

However, no online transmission is 100% secure, so we encourage you to use strong passwords and secure devices.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections to inaccurate or incomplete information
  • Request deletion of your data
  • Opt out of marketing emails
  • Request details on how your data is used

To exercise these rights, contact us at: contactus@joysboutiquepune.com.

7. Data Retention

We retain personal data only as long as needed for:

  • Order processing
  • Legal compliance
  • Customer service
  • Business records

Once data is no longer necessary, it is securely deleted.

8. Third-Party Links

Our website may contain links to external websites. Joys Boutique is not responsible for the privacy practices of other sites. We recommend reading their privacy policies before providing personal information.

9. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect information from children. If you believe a child has provided information, please contact us for immediate removal.

10. Policy Update

We may update this Privacy Policy occasionally to reflect business, legal, or operational changes. Updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us: For questions, concerns, or requests regarding your privacy, please contact:

Joys Boutique
Email: contactus@joysboutiquepune.com
Phone: +91 9881994105/ 9175114829
Address: Joys Boutique

4a/4b, Pillar Homes, Viman Nagar, Pune 411014, Maharashtra