How are items packaged?
Domestic (Within India) Orders are carefully packaged with Corrugated Boxes (no Plastic is used for packing) to avoid any form of damage.
International Orders are carefully packaged with Corrugated Boxes to avoid any form of damage.
What are the shipping charges?
Joys Boutique charges minimal delivery on most items in India. Some items may have a shipping charge depending on the area. For international orders, the shipping charges are different for different items and are mentioned clearly on the product page. Also, Prices may be different for different countries.
What is the estimated delivery time?
We try to dispatch the orders within 1-2 days of placing the order. Incase of Made to order dresses, to give the best fitting and Perfection with user confirmation about measurement the estimated time of delivery is within 10-15 working days. All orders get shipped within 10 days from our Units.
However, in case of any urgent requirement for timebound functions like birthday, Marriage etc, you may contact us on WhatsApp (9881994105) or Mail (contactus@joysboutiquepune.com) with your expected delivery date. Most of the time we could do it by aligning our production plan. Please feel free to get in touch with us.
How will the delivery be done?
1. We try to process all deliveries through reputed courier companies like Delivery, Bluedart, DHL, DTDC, etc. In some cases where the Pincode/Zipcode is not serviceable by these courier companies, we use Indian Speed Post for those deliveries.
2. If there is no courier service available in your area, we will get in touch with you and try to work out a convenient alternate delivery location that is serviced by our courier partners.
Do you deliver internationally?
Joys Boutique does international delivery. Currently we are not serving customers outside India but are planning to activate International purchases on our website soon. We use DHL Express to deliver your shipments safely and timely to you.
Some countries have import restrictions on certain products or materials. The customer is responsible for checking with the local customs authorities before placing an order for international delivery. Joys Boutique will not be held responsible for any delay or failure in the product reaching you due to any customs, legal or regulatory restrictions. We may at our discretion, refuse to process an order for any product if we believe that the delivery may be subject to any restrictions in the destination country.
How can I track the delivery of my order?
All items are delivered through reputed courier partners who will provide you with a Tracking ID for your order by which you can track your delivery on the respective websites of our courier partners. We email or WhatsApp you the tracking number after we dispatch your order. You can also see the tracking number in your order history panel in your account when you login.
Who would be responsible for paying local taxes in countries outside of India?
Customs duty & other international taxes etc. if applicable will have to be borne by the customer according to the laws of the land.
